If you believe the information on your ambulance invoice is incorrect, please contact us as soon as possible so the account can be reviewed.
Examples of incorrect information may include:
- incorrect patient details
- incorrect billing address
- incorrect date of service
- duplicate accounts or invoices
- incorrect payment or membership information.
When contacting us, please provide:
- your invoice or payment number
- the patient’s details
- details of the incorrect information
- any supporting documentation relevant to the enquiry.
Our team will review the account and work with you to correct any verified billing issues where required.