SA Ambulance Service no longer provides the Call Direct personal alarm monitoring service.

If you require a personal alarm or medical monitoring service, you should seek assistance from an alternative third-party provider that offers personal emergency response or monitoring services.

A range of private providers may offer services such as:

• personal emergency alarms
• monitored medical alert systems
• falls detection services
• emergency response monitoring for elderly or vulnerable persons.

SA Ambulance Service does not provide recommendations for specific third-party providers. Individuals should independently assess available services to determine which option best meets their needs.