Managing your Ambulance Cover

If you already have Ambulance Cover and need to update your membership — such as changing your level of cover, updating account details, or adding or removing people — there are several ways to contact us and request changes to your membership.

Change your level of Ambulance Cover

To change your level of cover, such as moving from Single to Family Ambulance Cover, contact us and provide the required account details for verification. Our Customer Service Centre team will assist you with processing the change.

Add or remove a person from your Ambulance Cover

If you need to add or remove someone from an existing membership, contact us and provide the required account details for verification. Our Customer Service Centre team will assist with updating your membership.

Cancel your Ambulance Cover

To cancel an Ambulance Cover membership, including on behalf of a deceased family member, contact us and provide the required account details for verification. Our Customer Service Centre team will assist with processing the cancellation.

Check your level of Ambulance Cover

If you are unsure what level of Ambulance Cover you hold, contact us and provide the required account details for verification. Our Customer Service Centre team can confirm your level of cover and provide a summary of your membership.

Notify us of a change of address

You can update your address through the SA.gov.au Notify Change of Address service, which allows you to notify multiple South Australian government agencies in one submission. Alternatively, you can contact us directly to update your details.